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Publications and Reports on Information Technology Investment Evaluation

The following pages summarize many publications and reports about Information Technology Investment Evaluation.

Wendy Leavitt, in the summer 1995 edition of Trucking Technology, reviewed Information Economics and two related methodologies, including CB-90, the Oracle Corporation's methods based on Information Economics.

Professor Leslie Willcocks, Templeton College, Oxford, summarized investment analysis in "Evaluating Information Technology Investments: Research Findings and Reappraisal," Journal of Information Systems, Volume 2, pp 243-268, 1992. In devoting several pages to Information Economics, he says, "A particularly ambitious attempt to deal with many of the problems in IT evaluation -- both at the level of methodology and of process -- is represented in the Information Economics approach ..... [they] look beyond benefit to value ... and provide an impressive array of concepts and techniques for assessing the business value ... of IT. Their concern for fitting IT evaluation into a corporate planning process, and for bringing both business managers and IS professionals into the assessment process is also very welcome."

CIO featured Information Economics in two recent articles. "Changing the Rules" by Scott Wallace -- CIO, Volume 5, Number 2, May 15, 1992, pp. 30 - 34) -- covers the link between business value and business performance measurement. "Many Happy Returns" by Richard Pastore -- CIO, Volume 5, Number 14, June 15, 1992, pp. 66 - 75 -- presents an in-depth discussion of several company experiences with Information Economics.

Aucoin, Patsy, and Mark Gardner, Strategic Information Systems Planning Critical Technology Report no. c-9-1, Chantico Publishing Co., Inc., Dallas, Texas, 1991 (ISBN 1-55711-131-6.) This report extensively covers Enterprise-wide Information Management (EwIM) and Information Economics (iEcon.)

Hoffman, Gerald M., "Keep Your Eyes off the Bottom Line," Information Management Forum, American Management Association, October 1991, pp. 1 - 3. This is a review of an Information Economics tutorial given to the AACSB Mini-Sabbatical on Information Systems at the University of Baltimore.

Paul Strassmann in The Business Value of Computers, Information Economics Press, 1991, devotes considerable attention to iEcon (see pp. 418-423 in particular.) He focuses on the ROI computation and project scoring aspects and does not fully consider the management consensus and linkage issues, which in our view have become the most important characteristics. Nevertheless his discussion is interesting and provocative. A paper "Information Economics and the Business Value of Computers" compares Strassmann's ideas with ours; it is listed above.

The Diebold Group published Evaluating IT Expenses and Investments: Summary of Findings Document Number 264E, in 1990, in which they devoted considerable space to Information Economics and a case study featuring Southern California Gas. At one point they say: "In comparison with older types of analysis which depended for the bulk of their assessments on calculation of return on investment, This new approach offers an entirely new world of analysis. It becomes possible to take into consideration many intangible variables which in the past had to be considered separately. It is critical that line management most familiar with the business under consideration is included in the analysis. Under ideal circumstances, this helps to build a bridge between IS management and line management regarding the investment priorities for information technology." pp. 52. (They're located at 475 Park Avenue South, New York, NY, 10016.)

"Evaluating Technology's Payback," IBM Directions, Volume 4, No. 3, pp. 29-31, Fall 1990. Also, "I/S as investment: Attacking the Question from All Angles," IBM Directions, Volume 4, Number 3, pp. 33-34, Fall 1990. These are IBM publications highlighting the Joint Study in Enterprise-wide Information Management, and the concepts of Business Value. Good descriptions of EwIM and iEcon applied to business.

A review of Information Economics is in the Journal of Information Technology, Volume 5, Number 1, pp. 55-58, March 1990. Stephanie Lester, City University Business School, focuses the discussion on the iEcon process that "allows the organization to see the worth of a project to that organization and in direct comparison to other projects."

Orr, Ken, "Using Information Economics to Evaluate AD/Cycle's Value," AD/Cycle Value Assessment Guide, ZZ28-3724-0, IBM Corp, November 1989, pp. 44-46. In this commentary Ken Orr connects Information Economics and AD/Cycle,

"Informatieplanning," NGI-Magazine JRG, 4, NR. 11 November, 1989, p 14. A discussion of EwIM in Holland.

Carlson, Walter M., and McNurlin, Barbara C., Measuring the Value of Information Systems, United Communications Group, Bethesda, Md., 1989, pp. 13-18. A general description of the Seven Questions and Information Economics.

Stacey Flynn of the Gartner Group issued a Research Note about Information Economics titled "The Information Economics Model: it provides a structured methodology for evaluating IT investments," Research Note M-550-419, Gartner Group, Stamford, CT., December 31, 1991. In this note she said: "The Information Economics Model ... does not appear to suffer from the flaws often associated with academia, in that the model has been employed successfully by users and is adaptable to different environments."

See, for a description of Information Economics and its relationship to strategic planning: "The I/S Role in Strategic Planning," ACCESS, September 1989, Vol. 2, no. 9, pp. 2-11.

See, for a discussion of Information Economics: "Helping Others Become Comfortable with Technology", I/S Analyzer, August, 1988, page 6-7.

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